Welcome to Our Support Channel
At AcadTools.Online, we believe the best tools are shaped by the people who use them. Whether you are a high school student calculating your GPA for the first time, or a university student planning your path to a 4.0, your feedback directly influences how we grow and improve our platform.
Our team is a small, passionate group dedicated to building the most accurate and student-friendly academic calculators on the web. Every single message we receive is read carefully, and we genuinely appreciate you taking the time to reach out.
What You Can Reach Out For
We welcome all kinds of messages. Here are the most common reasons students and educators contact us:
- Bug Reports — If a calculator gave you an unexpected result, or a page isn't loading correctly, let us know immediately. Include your device, browser, and the steps to reproduce the issue.
- Feature Requests — Missing a specific grading system, a new calculator type, or an export option? We actively prioritise requests that come from our users.
- Educational Queries — Not sure how to interpret your GPA output? Our support team can walk you through what your numbers mean and how to use our tools most effectively.
- Partnership & Collaboration — Are you an educational institution, teacher, or blogger who would like to partner with us? We are open to collaboration proposals.
- General Feedback — Loved the platform? Or found something you didn't like? Either way, we want to know.
When reporting a bug, please include your browser name + version, the calculator you were using, and the input values that produced the wrong result. This helps us fix issues in hours instead of days.
How We Handle Your Information
Your privacy matters to us. When you fill out the contact form, we collect only your name, email address, and the content of your message. This information is used solely to respond to your inquiry and is never shared with third parties or used for marketing without your explicit consent. For full details, please read our Privacy Policy.
Other Ways to Reach Us
Besides the contact form, you can reach the team through the following channels:
Our Commitment to You
AcadTools.Online was built for students, by someone who has been in your shoes. We understand the stress of exams, the pressure of maintaining a scholarship GPA, and the confusion of different grading systems across universities. Our commitment is simple:
- We will always offer our core calculators for free, with no hidden fees.
- We will respond to every message with care and respect.
- We will never bombard you with unsolicited emails.
- We will continuously improve based on your real-world feedback.
Thank you for being part of the AcadTools community. You are the reason we build.